At Andrea Quality Cheesecake, we make every effort to pack our products securely and safely so they arrive at their destination intact and frozen as the cheesecakes are perishable. All cheesecakes are shipped sealed in plastic, encased in insulated Styrofoam and boxed in cardboard then packed with dry ice to keep them cold throughout the journey. When you receive your order place package directly into the freezer or refrigerator to ensure freshness.
Please note: To maintain freshness all items must be shipped overnight delivery, and should be delivered by noon the next day. Orders processed before noon, (Eastern Time) will ship out the next day. Orders placed Thursday after 12:00 pm will ship out on Monday. There are no weekend deliveries. All packages require a signature, as the package is perishable, and time sensitive. We cannot deliver to a P.O. Box, an A.P.O. Box, or a F.P.O. Box. For additional shipping questions, please contact us at andrea@andreacheesecake.com, or 407-291-2490.

-- Frequently Asked Questions --
 
WHAT IS THE SIZE OF EACH CHEESECAKE?
Each cheesecake is 10” in diameter, and weights approximately 4 to 41/2 pounds. Serves 14 to 16 servings.
 
HOW DO YOU SHIP YOUR CHEESECAKES?
We freeze each cheesecake after baking, and then poly wrap them. They are then encased in an insulated Styrofoam container with dry ice to ensure freshness, through the journey, and boxed in cardboard. We ship by the most economical and quickest method to ensure your cake will arrive picture perfect. Your cheesecake will arrive frozen to partially frozen, ready for eating, refrigerating or freezing.
 
HOW FAR DO YOU SHIP?
We ship everywhere in the continental United States. Sorry, we do not ship to Canada.
 
I FOUND NO ICE IN MY PACKAGE. WHAT HAPPENED TO IT?
We include a block of dry ice in the packaging to ensure your cheesecake arrives in the most favorable condition. Almost always, the dry ice dissipates by the time your cheesecake arrives so no extra handling is necessary. This will be the case the majority of the time. However, if dry ice is present in your package, DO NOT touch the dry ice with bare hands. Dry ice is VERY cold and can cause burns upon skin contact. Leave the dry ice in the container in a well ventilated area and let it evaporate naturally. Dry ice will not affect the cheesecake in any way.
 
MY CHEESECAKE WAS NOT FROZEN WHEN IT ARRIVED-IS IT SAFE TO EAT IT?
Yes, it is safe to eat a cheesecake that has arrived thawed out as long as it is still chilled.
 
ARE YOUR CHEESECAKES MADE TO ORDER?
Yes, our cheesecakes are made to order exclusively to ensure that it is the freshest possible.
 
CAN CHEESECAKES BE RE-FROZEN?
Yes, Cheesecakes can be refrozen. Frozen cheesecakes can last up to three months.
 
HOW LONG CAN A CHEESECAKE LAST IN THE REFRIGERATOR?
If your house is like ours, about a day or two! Generally, any fresh dairy product should only be kept up to 7 days.
 
DO YOU PRE-SLICE YOUR CHEESECAKES?
We do not pre-slice our cheesecakes unless you ask us to.
 

 
 
Andrea Quality Cheesecake
6020 Edgewater Dr
  Orlando, Fl. 32810
    407-291-2490
 
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